Laana Fishman
Burbank, CA – 09/16/2021
Graham and Gina Matthews are the most professional realtors I have ever dealt with. In 1998 Gina provided me with a market evaluation for this home we had inherited from my dad. It was such a professional presentation that I kept it for many years while my brother lived there.
When my brother passed away, I contacted the Matthews for help in finding good tenants. But before that could happen the house needed a fair amount of work. I was living in Washington, so I needed a lot of help. I got it. They gave me names of contractors and dropped by to check on the work. I didn’t have to go to Burbank very often. Those tenants stayed for 8 years. The following tenants stayed until we sold.
In this final transaction, guided by Graham, every step of the way was easy. From listing, to completing documents, to negotiating with the buyers, everything fell into place. There were no surprises. He also called me almost every day just to be sure that I knew what was happening.
I can’t recommend Graham and Burbank Hillside Realty enough.
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John Burgos
Sylmar, CA – 09/04/2021
We had an excellent experience working with Graham. His years of experience helped navigate a tough market and we were able to find a house that we love. We would recommend Graham to anyone who is looking to purchase a home.
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Wendy Juleff
Burbank, CA – 10/01/2021
Recently we chose Graham and Gina Matthews of Burbank Hillside Realty to guide us through the process of selling our home in Burbank that had been owned by the family since its construction in 1948. We had previous experience with their services while our home was a rental property for several years after our parents’ passing. They did an excellent job of recruiting and evaluating applicants, and we were fortunate to get two excellent long-term tenants (one family for 2+ years followed by a second who stayed 7 years). Each treated our home as their own. Graham and Gina administered our leases, scheduled and coordinated repairs with their list of good contacts, and provided us with information and guidance.
When it came time to sell, we selected Graham and Gina because of their many years of experience in real estate buying, selling and managing properties, their knowledge of the local area and housing market, their integrity, honesty and professionalism, and their attention to detail, which we knew would be crucial due to the complicated network of regulations and documents involved. Their task was especially challenging because there were multiple owners and none of us had any experience in selling a property. They communicated with all of us regularly to ensure that we executed everything within the required time frames, particularly when unexpected circumstances arose late in the game that resulted in additional attention and effort on their part. Graham was in constant contact with each owner throughout the process, sharing information, answering questions, and keeping us on track. Gina was also very involved. Their confidence and easy, low-key manner and positivity were invaluable.
After listing our property and numerous house tours, Graham reviewed the multiple buyer proposals that were received to make sure that the materials provided by the applicants were complete and accurate. He devoted considerable time to communicating with the other realtors and lending officers and got everything to us in a very timely way and in a format that enabled us to compare and discuss the various proposals and decide which one we felt would be the best for us.
Working with Graham and Gina was a real pleasure. They went above and beyond to help us through each step, always available, responsive, unflappable and proactive. I always felt that they were working tirelessly on our behalf and doing everything possible to obtain the best result for us. I am very happy with the outcome and would enthusiastically recommend them to anyone who plans to buy or sell their property.
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Sue Todhunter
Burbank, CA – 10/01/2021
I have always been extremely appreciative and pleased with the guidance of Graham and Gina in working with them over the years. After my parent’s passing and leaving their home to my two siblings and I several years ago, Graham and Gina were instrumental in finding us wonderful tenants for many years, and most recently with the sale of the property.
I can imagine dealing with multiple owners was quite a challenge, not only in coordinating and processing all the necessary documents, but also in ensuring that all ran along smoothly — quite a feat, I’d say! I truly believe that Graham and Gina went above and beyond in making us all feel comfortable throughout these processes – keeping us all updated and informed, and always being open to any questions we may have had along the way.
Again, their guidance was invaluable, and my experience in working with them could not have been better.
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Bill & Lien Anderson
Burbank, CA – 10/22/2021
We selected Graham Matthews as our Realtor for three transactions. Graham is capably assisted by Gina Matthews. He sold my mother’s house in Sylmar on short notice in 2013, and represented us in the purchase and then the sale of an income producing Burbank condominium in 2006 and 2021, respectively. I have referred friends and associates to Graham and four have used his services.
I believe Graham has a combination of excellent general and practical knowledge about real estate and local market conditions. He also communicates clearly and has a sharp intuitive sense about a situation that makes him an effective and profitable advisor to a person buying or selling a property. His real estate practice is packaged in an ethical container that is focused on generating value for the client. Graham possesses a personal integrity that is at the heart of his business dealings.
Graham assisted us in completing a 1031 tax deferred exchange in 2006. We were selling a rental unit in Central Oregon and needed to invest the proceeds to defer taxes in a local income property. Graham bridged communications with the broker in Oregon and concurrently found properties that met our price, location and situational requirements. We were able to complete the condominium purchase within the allowable 1031 Exchange time frame.
In addition, Graham and Gina were instrumental in acting as rental agents and property managers for the condominium. They advertised the property and thoroughly qualified tenant candidates. Finding and selecting a qualified tenant is the key to developing a successful and profitable long term landlord-tenant relationship. They spent the time to gather the information needed to make an informed decision. During 15 years of rentals there were no disputes and three multi-year leases.
This pandemic year we made the decision to sell the condo and redeploy the funds in other areas. Once again, Graham was instrumental in guiding us through the preparation and sales process including assessing the local market, advertising the property, negotiating and closing the transaction in short order. The Title and Escrow companies he selected responded promptly to facilitate the closing date. We are delighted with the results!
Graham has the proven skills and knowledge that gets results. He and Gina have our vote of confidence.
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Carlyn Robbins for Kay Myhre
10831 Roycroft St., #32, Sun Valley, CA 91352
COE: 01/12/2023Letter
Date: 01/17/2023
Dear Graham & Burbank Hillside Realty,
Words cannot say enough about Graham and his Staff. How wonderful he was in covering so much with my friend Kay Myhre; making her feel so at ease with all the process of paperwork and checking on her property, making sure everything was pristine.
I as Kay’s close friend have never experienced such a gracious genuine good hearted caring man.
I would highly recommend him to take care of anyone’s property needs.
Most Sincerely,
Carlyn Robbins
Friend of Kay Myhre
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Tina Davoodian
1429 Valley View Rd., #6, Glendale, CA 91202
COE: 03/24/2023
Letter Dated: 04/02/2023
Dear Gina and Graham,
Hope all is well. Thank you for all your help during the purchase process.
If there is any website where I can put your excellent review/recommendation, please don’t hesitate to share.
“Graham and Gina Matthews are two of the best people I have ever met. They are very professional and experienced. They are very honest and extremely helpful agents and they helped me through the whole process of purchasing. Their honesty is unquestionable. I highly recommend Graham and Gina in Real Estate transactions.”
Thanks and Regards,
Tina
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